FAQs

Orders & Delivery

How long will my order take to arrive?

• Standard Mainland UK delivery takes 2-4 working days.

• Express Next Day Delivery is available for £8.99 if ordered before 12pm.

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Do you offer international shipping?

At the moment, we only ship within the UK, but we hope to expand soon!

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Personalised & Custom Orders

Can I use more than one photo for personalised products?

Yes! If your item allows multiple photos, you’ll see an option to upload them at checkout.

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Will I receive a proof before printing?

Not all products offer a proof option, but for the products that do, you select the digital proof option at checkout, we will send you a preview for approval before printing.

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Returns & Cancellations

Can I return my order?

Since most items are personalised and made to order, we do not accept returns unless the item is faulty or incorrect.

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Can I cancel my order?

We can only change or cancel your order if processing has not started. Please contact us immediately, and we will do our best to accommodate your request. Unfortunately, if we have already started processing, we are unable to cancel the order.

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Payments & Discounts

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and Klarna (if applicable).

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Do you offer any discounts?

We occasionally run promotions! Follow us on Instagram or sign up for our newsletter to stay updated.

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